If you are a creative on Hatchwise that has won a contest and is wondering how the payment process works then you have come to the right place!
If you are the winner of a contest then you will be notified via email. Now it’s time to start preparing the final design files.
It would also be a good time to check and make sure that all of your account information is correct (including your PayPal address) so there are no delays in the payment process.
After you are awarded the contest winner the contest is in the Verification stage where it is reviewed by our team. This normally only takes a few hours and then you will be notified (again, via email) that you can log into your account and upload the final files.
Once the files are uploaded and the rights to the winning entry transferred to the client, your account is in the “Pending crediting” stage.
It will remain this way until 24 hours before the payout is made.
Hatchwise payouts are made twice a month. Once on the 1st and again on the 14th. If either of those dates falls on a weekend or a holiday the payout is made the following business day.
24 hours before the payout is made your account will be credited and you will see the total amount of your earnings in your Hatchwise account. Payment for any contest won after accounts have been credited will be sent on the next payout.
Payment for any won contests will be sent directly to your PayPal account on the day that the payout is made, before the end of the business day (5:00 PM, EST).
If you have any questions about the payment process or your payment information please contact support@hatchwise.com
