We stand behind the creative work that our community creates, and our guarantee is simple. If you do not receive at least the number of entries to your contest that come with the package you purchased you may request a full refund within 14 days of your contest submission period ending. 

Your contest must run the full 10 days (48 hours for rush projects) before a refund request can be made. 

Contests where a winner has been awarded are not eligible.

For the refund policy on contests started prior to 11/22/2019 please see our terms and conditions.