Contact | Hatchwise

We work to quickly resolve all issues and answer any questions as fast as possible.

Most messages are responded to within 24 hours Monday-Friday (usually much faster during the workday) and although we have limited support available during the evenings and weekends we’re still around to handle urgent issues as they pop up.

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FREQUENTLY ASKED QUESTIONS

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CONTACT HATCHWISE SUPPORT

CONTACT SUPPORT

We’re passionate about every single creative project on Hatchwise being the best it can possibly be. If you need help or have questions we’re here for you! Our support team is responsive, helpful, and has all the answers.

We work to quickly resolve all issues and answer any questions as fast as possible.

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FREQUENTLY ASKED QUESTIONS

WHAT DOES IT COST?

We have pricing for all budgets, higher priced packages come with a larger prize for the winning designer, which typically results in higher participation by more skilled creatives. View the pricing for all types of contests here.

HOW LONG DOES IT TAKE?

Contests run for ten days, during which time you will receive entries and can request revisions. If you need work done more quickly our rush upgrade gets you results in 48 hours and usually results in more entries than a comparable 10 day contest. You can always extend your contest once it ends if you want to see more entries or want to request changes to an existing entry.

WHAT KIND OF CONTEST CAN I RUN ON HATCHWISE?

You can run any type of design or naming contest on Hatchwise, if we do not have a specific category for your design contest please use the Custom Graphic Design category. We do not allow contests that contain any of the following: anything that may be: construed as obscene, pornographic, illegal or offensive in any way.

CAN I AWARD A WINNER BEFORE MY CONTEST IS OVER?

Yes! You can award a winner whenever you want.

HOW MANY WINNING ENTRIES DO I GET?

You get one (1) completed entry per contest. If you need different versions of the completed entry (black and white, different tag lines etc…) you can hire the winning creative to do it after the contest is over (you get their contact details with the completed entry). If you need a entry designed for more than one company, or need more than one entry for the same company you would need to run more than one contest. Creatives have the option when submitting their entry to your contest to allow you to buy their entry once you have awarded a first place winner.

Additional designs cost $100 each if available after your contest ends.

All of the designs that you do not award or purchase remain the sole property of the submitting creative(s).