All over the world pandemic has forced most teams to work remotely. This COVID influenced shift into remote working and the liberty to employ team members from various cultures has brought managers into managing a cross-cultural team.
Although managing a cross-cultural team has its risks, but it can also be beneficial.
Managers who managed their team members physically will have to adjust their perception before handling their teams remotely.
People who make up the global team come from different backgrounds. This alone can make it difficult to understand each other, and the team’s success depends on how well they communicate. Some challenges that may arise are
This is common issue manager’s encounter when managing a cross-cultural team. To avoid communication-influenced conflict, carefully define the communication tone amongst team members.
Team members already have a reservoir of knowledge sitting in them because of their culture. Cross-cultural managers should skillfully analyze team members’ abilities, opinions, and strengths.
It’s normal for people to have different working styles. Some might prefer to have a step by step guidance, while others might want to be left alone.
Managing a cross-cultural team where one group forms the majority can be problematic. Team members who form the majority have the possibility of dominating your team’s activities, and you might find yourself protecting the interests of the minority.
To properly manage a cross-cultural team, you will have to improve communication amongst your team since communication issues spur most of the challenges.
When handling a cross-cultural team, there is a great need for you to admit that these differences exist. You can sensitively talk things out with your team members; this can you insights into how to work better with them.
Here every member is involved in forming the rules that will regulate the team’s activities.
This will to a large extent, regulate and better communication within and outside the team.
Often, we assume that our team members have completely digested the information we pass to them at the first instance. Even if your team communicates in English, not all members are native speakers. As a leader to communicate to them repeatedly to ensure they are all on the same page.
Conflict is an unavoidable element in any team. Don’t see conflict as a failure on your part. The best way to handle conflict is to address it immediately, no matter how discomforting it might be.
All team members have diverse skills embedded in them. Managers should set up avenues for team members to adjust to diversity. You can organize a discussion session where they can share their experiences and learn from each other.
Managers should open themselves to the brighter side of this mix. This will enable them to make most of the opportunities it presents.